{"id":1762,"date":"2026-02-26T11:18:17","date_gmt":"2026-02-26T08:18:17","guid":{"rendered":"https:\/\/pibakom.com\/terms-and-conditions\/"},"modified":"2026-02-26T12:12:51","modified_gmt":"2026-02-26T09:12:51","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/pibakom.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1762\" class=\"elementor elementor-1762 elementor-1733\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f719008 e-con-full e-flex e-con e-parent\" data-id=\"4f719008\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_devices&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-750b728c elementor-widget elementor-widget-spacer\" data-id=\"750b728c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73fb5bac elementor-widget__width-initial piba-hep-beyaz elementor-widget elementor-widget-heading\" data-id=\"73fb5bac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">TERMS and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d311021 e-flex e-con-boxed e-con e-parent\" data-id=\"2d311021\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3049271b elementor-widget elementor-widget-heading\" data-id=\"3049271b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TERMS AND CONDITIONS (TERMS &amp; CONDITIONS)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2df36d9a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2df36d9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-path-to-node=\"4\"> <\/h1><p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">Last Updated:<\/b> June 29, 2024<\/p><p data-path-to-node=\"6\">Please carefully read these Terms and Conditions (&#8220;Terms&#8221;) before using the <a class=\"ng-star-inserted\" href=\"https:\/\/www.google.com\/search?q=https:\/\/www.pibakom.com\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwi10J-Vv_aSAxUAAAAAHQAAAAAQ2wI\">www.pibakom.com<\/a> website and B2B portal (&#8220;Service&#8221;) operated by <b data-path-to-node=\"6\" data-index-in-node=\"7\">P\u0130BAKOM GRUP KOZMET\u0130K ONL\u0130NE H\u0130ZMETLER T\u0130C. A.\u015e.<\/b> (&#8220;Company&#8221;, &#8220;Pibakom Group&#8221;, &#8220;we&#8221; or &#8220;us&#8221;).<\/p><h3 data-path-to-node=\"7\">1. INTRODUCTION AND ACCEPTANCE<\/h3><p data-path-to-node=\"8\">By accessing or using this Service, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you are not authorized to access or use the Service. These Terms apply to all visitors, B2B business partners, distributors, and other individuals who access the Service.  <\/p><h3 data-path-to-node=\"9\">2. DEFINITIONS AND SCOPE<\/h3><ul data-path-to-node=\"10\"><li><p data-path-to-node=\"10,0,0\"><b data-path-to-node=\"10,0,0\" data-index-in-node=\"0\">Service:<\/b> The <a class=\"ng-star-inserted\" href=\"https:\/\/www.google.com\/search?q=https:\/\/www.pibakom.com\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwi10J-Vv_aSAxUAAAAAHQAAAAAQ3AI\">www.pibakom.com<\/a> website, B2B resource portal, product catalogs, and technical documents.<\/p><\/li><li><p data-path-to-node=\"10,1,0\"><b data-path-to-node=\"10,1,0\" data-index-in-node=\"0\">Company:<\/b> P\u0130BAKOM GRUP KOZMET\u0130K ONL\u0130NE H\u0130ZMETLER T\u0130C. A.\u015e. (Address: Alt\u0131ntepe Mh. G\u00fcll\u00fc Sk. 6-8 D4, Maltepe, \u0130stanbul, TR).<\/p><\/li><li><p data-path-to-node=\"10,2,0\"><b data-path-to-node=\"10,2,0\" data-index-in-node=\"0\">B2B User:<\/b> Professional individuals or organizations using the portal for commercial purposes (purchasing, distributorship, contract manufacturing).<\/p><\/li><\/ul><h3 data-path-to-node=\"11\">3. B2B ACCOUNT SECURITY AND AUTHORIZATION<\/h3><ul data-path-to-node=\"12\"><li><p data-path-to-node=\"12,0,0\">The security of accounts created to access technical documents or price lists on our B2B portal is solely the responsibility of the user.<\/p><\/li><li><p data-path-to-node=\"12,1,0\">It is mandatory that the information you provide is accurate and up-to-date. In case of incorrect information, our Company reserves the right to suspend your account. <\/p><\/li><li><p data-path-to-node=\"12,2,0\">Our Company reserves the right to reject B2B access requests without providing any reason.<\/p><\/li><\/ul><h3 data-path-to-node=\"13\">4. B2B COMMERCIAL TERMS AND EXPORT<\/h3><p data-path-to-node=\"14\">Pibakom Group is a global exporter and manufacturer. In this context: <\/p><ul data-path-to-node=\"15\"><li><p data-path-to-node=\"15,0,0\"><b data-path-to-node=\"15,0,0\" data-index-in-node=\"0\">Pricing:<\/b> Prices offered on the website or portal are on an EXW (Ex Works) basis unless otherwise stated. Customs duties, shipping, and insurance costs are borne by the buyer. <\/p><\/li><li><p data-path-to-node=\"15,1,0\"><b data-path-to-node=\"15,1,0\" data-index-in-node=\"0\">MOQ (Minimum Order Quantity):<\/b> Each product group (Aerosol, Hair Care, Skin Care, etc.) has its own specific production limits. These limits may be updated based on raw material and packaging requirements. <\/p><\/li><li><p data-path-to-node=\"15,2,0\"><b data-path-to-node=\"15,2,0\" data-index-in-node=\"0\">Export Documents:<\/b> Customs regulations and certification requirements (MSDS, Health Certificate, etc.) of the importing country must be communicated by the Customer.<\/p><\/li><\/ul><h3 data-path-to-node=\"16\">5. PRIVATE LABEL (CONTRACT MANUFACTURING) SPECIAL TERMS<\/h3><p data-path-to-node=\"17\">For contract manufacturing requests:<\/p><ul data-path-to-node=\"18\"><li><p data-path-to-node=\"18,0,0\"><b data-path-to-node=\"18,0,0\" data-index-in-node=\"0\">Trial Production:<\/b> Trial productions for certain product groups (e.g., 100-200 units) are only possible with the Company&#8217;s existing formulations.<\/p><\/li><li><p data-path-to-node=\"18,1,0\"><b data-path-to-node=\"18,1,0\" data-index-in-node=\"0\">Custom Formulation:<\/b> Customer-specific R&amp;D studies are subject to an additional fee and require a separate production agreement.<\/p><\/li><li><p data-path-to-node=\"18,2,0\"><b data-path-to-node=\"18,2,0\" data-index-in-node=\"0\">Aerosol Group:<\/b> Due to technical production processes, low-volume production is not accepted for the Aerosol group.<\/p><\/li><li><p data-path-to-node=\"18,3,0\"><b data-path-to-node=\"18,3,0\" data-index-in-node=\"0\">Setup Costs:<\/b> For small quantity orders, labeling and packaging setup costs are reflected in the unit price.<\/p><\/li><\/ul><h3 data-path-to-node=\"19\">6. PRODUCT INFORMATION AND DISCLAIMER<\/h3><ul data-path-to-node=\"20\"><li><p data-path-to-node=\"20,0,0\"><b data-path-to-node=\"20,0,0\" data-index-in-node=\"0\">Images:<\/b> Images on the website are representative; minor differences in packaging and colors may occur due to technical reasons.<\/p><\/li><li><p data-path-to-node=\"20,1,0\"><b data-path-to-node=\"20,1,0\" data-index-in-node=\"0\">Cosmetic Effect:<\/b> Product results may vary individually depending on skin type and usage conditions. Pibakom Group cannot be held directly responsible for misuse or allergic reactions (such as use without patch testing). <\/p><\/li><\/ul><h3 data-path-to-node=\"21\">7. INTELLECTUAL PROPERTY RIGHTS<\/h3><ul data-path-to-node=\"22\"><li><p data-path-to-node=\"22,0,0\">All logos, graphics, formulation information, technical files, and catalogs on the Service are the exclusive property of P\u0130BAKOM GRUP.<\/p><\/li><li><p data-path-to-node=\"22,1,0\">Sharing portal content with third parties or copying it for commercial purposes without the written consent of our Company is strictly prohibited.<\/p><\/li><\/ul><h3 data-path-to-node=\"23\">8. SHIPPING AND DELIVERY (GLOBAL)<\/h3><ul data-path-to-node=\"24\"><li><p data-path-to-node=\"24,0,0\">Delivery times are approximate and not guaranteed.<\/p><\/li><li><p data-path-to-node=\"24,1,0\">Our Company is not responsible for disruptions in international shipments caused by customs procedures, port delays, or force majeure events.<\/p><\/li><\/ul><h3 data-path-to-node=\"25\">9. RETURN AND CANCELLATION TERMS<\/h3><ul data-path-to-node=\"26\"><li><p data-path-to-node=\"26,0,0\">For B2B orders, returns of personalized (Private Label) products are not accepted unless the products are defective or damaged.<\/p><\/li><li><p data-path-to-node=\"26,1,0\">Notifications of damaged products must be made in writing within a maximum of 3 business days from the delivery date.<\/p><\/li><\/ul><h3 data-path-to-node=\"27\">10. GOVERNING LAW AND JURISDICTION<\/h3><p data-path-to-node=\"28\">These Terms are governed by the laws of the Republic of Turkey. The <b data-path-to-node=\"28\" data-index-in-node=\"105\">Istanbul Anatolian Courts and Enforcement Offices<\/b> have exclusive jurisdiction over any disputes arising from these Terms. <\/p><h3 data-path-to-node=\"29\">11. CONTACT<\/h3><p data-path-to-node=\"30\">For questions regarding these Terms, you may contact us:<\/p><ul data-path-to-node=\"31\"><li><p data-path-to-node=\"31,0,0\"><b data-path-to-node=\"31,0,0\" data-index-in-node=\"0\">Email:<\/b> info@pibakom.com<\/p><\/li><li><p data-path-to-node=\"31,1,0\"><b data-path-to-node=\"31,1,0\" data-index-in-node=\"0\">Phone:<\/b> +90 216 650 72 47<\/p><\/li><li><p data-path-to-node=\"31,2,0\"><b data-path-to-node=\"31,2,0\" data-index-in-node=\"0\">Address:<\/b> Alt\u0131ntepe Mh. G\u00fcll\u00fc Sk. 6-8 D4, Maltepe, \u0130stanbul, Turkey  <\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TERMS and Conditions TERMS AND CONDITIONS (TERMS &amp; CONDITIONS) Last Updated: June 29, 2024 Please carefully read these Terms and Conditions (&#8220;Terms&#8221;) before using the www.pibakom.com website and B2B portal (&#8220;Service&#8221;) operated by P\u0130BAKOM GRUP KOZMET\u0130K ONL\u0130NE H\u0130ZMETLER T\u0130C. A.\u015e. (&#8220;Company&#8221;, &#8220;Pibakom Group&#8221;, &#8220;we&#8221; or &#8220;us&#8221;). 1. INTRODUCTION AND ACCEPTANCE By accessing or using this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1762","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pibakom.com\/en\/wp-json\/wp\/v2\/pages\/1762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pibakom.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pibakom.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pibakom.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pibakom.com\/en\/wp-json\/wp\/v2\/comments?post=1762"}],"version-history":[{"count":1,"href":"https:\/\/pibakom.com\/en\/wp-json\/wp\/v2\/pages\/1762\/revisions"}],"predecessor-version":[{"id":1763,"href":"https:\/\/pibakom.com\/en\/wp-json\/wp\/v2\/pages\/1762\/revisions\/1763"}],"wp:attachment":[{"href":"https:\/\/pibakom.com\/en\/wp-json\/wp\/v2\/media?parent=1762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}